Sephora
Location
Montpellier (54)
Type of space
Store development
Project description
Client initial brief
This project was aiming at transforming the customer experience within the Sephora beauty brand. This complete redesign is a key step in their strategy to strengthen brand identity and continually improve customer satisfaction.
Challenges or constraints encountered
Deliver within a short period of 5 days a completely refurbished store meeting the standards and requirements of the Sephora brand.
Solution proposed and implemented
Renolight Operation : work over 5 days, day and night continuously.
Carpentry building works : electricity plastering tiling
Produce and fit bespoke funiture in aluminum and wood
Technical details
Total project area
350 m2
Works duration
5 full days, from Saturday evening to Thursday noon
Testimony
“I was delighted to bring joy and good humor to the entire Sephora team, in just 5 days! These makeover projects are aimed at customer satisfaction, and we can see that they also have a strong impact on the daily motivation of internal teams.”
Julien, Project Manager, Groupe Pagès